Privacy Policy
1. Introduction
Welcome to Sistah Stone Events & Venue (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when visiting or using our website.
This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
When you interact with our website or submit an event inquiry, we may collect information including:
- First and last name
- Phone number
- Email address
- Event type
- Event date
- Event location
- Estimated number of guests
- Services requested
- Preferred colors
- Information about your event vision, needs, or preferences
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information, such as your IP address, browser type, device type, pages visited, and general website usage information.
3. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests for event quotes
- Communicate with you regarding your event
- Provide event planning, design, styling, rental, and related services
- Understand your event requirements and preferences
- Schedule consultations and coordinate services
- Improve our website and services
- Respond to questions or customer service requests
- Send relevant business communications when permitted by law
- Protect the security and integrity of our website
4. How We Share Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers who assist us with website hosting, communication, scheduling, technology, or other business operations when necessary to provide our services.
We may also disclose information when required by law, legal process, or to protect our rights, property, safety, or the safety of others.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and improve the overall user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may contain links to or integrate with third-party services. These third parties may have their own privacy policies and practices.
We are not responsible for the privacy practices or content of third-party websites or services.
7. Data Security
We take reasonable measures to protect the personal information submitted through our website. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the contact information provided on our website.
10. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
